Return Policy for theglassfox.com

At the Glass Fox, customer satisfaction is our number one priority. Therefore, all of the items listed on our site have met our stringent qualifications for quality and craftsmanship.

Please read the text descriptions given for every item carefully. We take great care to make certain that we include the dimensions, color and material of every item, along with descriptions of any special details.

If your item(s) arrives broken or with an incorrect personalization, please notify us within 10 days so that we may send you a replacement. Since we need to file a claim with UPS within 10 days, we cannot send free replacements after this time period. As we are personalizing these items at your request, we will not honor requests for returns, exchanges or credits. If you discover that an item is flawed, please let us know immediately and a replacement will be shipped at no charge. We may wish to have the flawed item returned at our expense. Therefore, please make certain that you fully understand what you are ordering. If you have any questions about any of the items that we offer, please do not hesitate to call us at 800-927-4131. Thank you.

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* Left mouse click on the text in the green area to the left to see the items in those categories *

At The Glass Fox we strive to give extraordinary customer service. If you , like many do, occasionally forget to buy a gift until it's close to the needed time, please call or email us. We will do everything we can to rush your order so that it arrives on time. Our Yahoo! 5 star rating is earned by surpassing our customer's expectations. Please let us earn your repeat business.
All designs & personalizations shown on items from The Glass Fox have
been etched into the glass and are guaranteed to never fade or rub off.
HACKER SAFE certified sites prevent over 99.9% of hacker crime. Have questions or wish to order over the phone? Please call
1-800-927-4131.
Please Note: * Prices listed include personalization and all items arrive gift boxed.

* Expedited shipping options are available. Please call customer service for pricing.

* Most orders being shipped to the 48 contiguous US states will arrive within 10 BUSINESS days. Orders being shipped to Alaska and Hawaii will take longer.

* Free gift cards are available - please add your message to the order form!

Personalized Wedding Toasting Flutes | Personalized Groomsmen Beer Mugs | Personalized Wedding Gift Ideas
Personalized Wedding Anniversary Gift Ideas | Personalized Cookie Jars | Personalized Golfer Gifts
Personalized Christmas Tree Ornaments | Personalized Flag Holder Display Cases | Personalized Irish Theme Gifts
Personalized Pint Pub Glasses | Personalized Wine Glass Sets | Personalized Decanter and Rock Glasses
Personalized Anniversary and Retirement Clocks | Personalized Corporate Gift Ideas | Personalized New Baby Gift Ideas
Personalized Gifts for a Man | Personalized Gifts for a Woman | Personalized Gifts for a Couple
Personalized Father's Day Gifts | Personalized Mother's Day Gifts | Personalized Fraternity Gift Idea
Personalized Dolphin Theme Gift Ideas | Personalized Calla Lily Theme Gift Ideas | Personalized Gift Ideas for Cat Lovers
Personalized Claddagh Theme Gift Ideas | Personalized Home Brewing Gifts | Personalized Koi Gifts
Personalized Flying Pig Gifts | Personalized Scottish Theme Gift Ideas | Personalized House Warming Gifts
Personalized Suncatchers | Personalized Dragon Theme Gifts | Personalized Gifts for the Kitchen
Personalized Barware | Personalized Bridesmaid Gifts
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